We just upgraded to Confluence 4.2.1 and suddenly we can no longer import Word documents properly. It worked in Confluence 4.1.7.
Is there a new setting in Confluence 4.2.1 or is it just broken?
Didn't see this before and just posted the same question: https://answers.atlassian.com/questions/52151/when-importing-word-document-images-fail-to-import-attach-and-display
I lodged this with support 2 weeks ago, and they were unable to reproduce so i thought it was just me. I evaluated version 4.1.7 and it was working. My first production install was 4.1.9 which this functionality was broken and i lodged the support call, they were unable to solve or reproduce. I have since completed another fresh install, this time using the zip package for windows instead of one-click install. Same result.
I was about to try a linux distro so you saved me time - thanks.
One way we found as a possible work around is to create a new page, attach the word document manually, and then use the 'office word' macro to display the contents.
The tech mentioned that the office macro has changed (renamed) since on a recent released, so i imagine that they've managed to break the 'import word doc' feature as part of this change. :)
Good to hear that I am not the only one. :)
You can always try my workaround above. Just convert the Word 2010 document to a Word 2003 document using "Save as" and changing the file type. It somewhat works. Minus some formatting loss, but I guess there is always loss during the conversion anyhow...
Hopefully, there will be a fix for us soon.
Thanks for replying to me!
This is indeed a new bug in Confluence (starting 4.1.9 or higher) that only affects .DOCX documents. I've just filed a bug here at: https://jira.atlassian.com/browse/CONF-25477 . The workaround currently is to convert the .DOCX document to .DOC format as suggested by JST68 above.
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