I have several spaces. Each has a hierarchical structure based on supported products and the Teams that support them at varying levels.
I would like our Firstline Support Team (an external organization) to receive an alert or email when any Child article in a section they support, is added, deleted or amended. The child case may be several layers deep.
Can this be done by adding them as watchers or by automation?
(I cannot add a Jira Group as a watcher)
If so, can any please offer some guidance?
Thanks
