After Upgrade Confluence won't start

[Nicholas Hernandez]

After running an upgrade I have been unable to start confluence the message on the site is "Your database Storage Engine could not be determined"

07-Jan-2021 14:21:40.011 SEVERE [http-nio-8090-exec-8] org.apache.catalina.core.StandardHostValve.custom Exception Processing ErrorPage[errorCode=404, location=/fourohfour.action]
com.atlassian.cache.CacheException: com.atlassian.confluence.tenant.VacantException: Confluence is vacant, a call to tenanted [public abstract org.hibernate.Session org.hibernate.SessionFactory.getCurrentSession() throws org.hibernate.HibernateException] is not allowed.
at com.atlassian.cache.ehcache.DelegatingCachedReference.get(DelegatingCachedReference.java:78)
at com.atlassian.confluence.impl.themes.CachingThemeKeyDao.getGlobalThemeKey(CachingThemeKeyDao.java:51)
at com.atlassian.confluence.themes.DefaultThemeManager.getGlobalThemeKey(DefaultThemeManager.java:40)
at com.atlassian.confluence.themes.DefaultThemeManager.getGlobalTheme(DefaultThemeManager.java:32)
at com.atlassian.confluence.setup.sitemesh.ConfluenceSpaceDecoratorMapper.getDecorator(ConfluenceSpaceDecoratorMapper.java:79)
at com.atlassian.confluence.setup.sitemesh.ConfluenceSpaceDecoratorMapper.getDecorator(ConfluenceSpaceDecoratorMapper.java:53)
at com.opensymphony.module.sitemesh.mapper.AbstractDecoratorMapper.getDecorator(AbstractDecoratorMapper.java:45)
at com.atlassian.confluence.setup.sitemesh.PluginDecoratorMapper.getDecorator(PluginDecoratorMapper.java:32)
at com.opensymphony.module.sitemesh.mapper.AbstractDecoratorMapper.getDecorator(AbstractDecoratorMapper.java:45)
at com.opensymphony.module.sitemesh.mapper.InlineDecoratorMapper.getDecorator(InlineDecoratorMapper.java:41)
at com.atlassian.confluence.util.profiling.ConfluenceDecoratorSelector.selectDecorator(ConfluenceDecoratorSelector.java:66)
at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:83)
at com.atlassian.confluence.util.profiling.ProfilingSiteMeshFilter.doFilter(ProfilingSiteMeshFilter.java:50)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.atlassian.confluence.util.UserThreadLocalFilter.doFilter(UserThreadLocalFilter.java:38)
at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.atlassian.confluence.web.filter.HttpSessionRegistrarFilter.doFilter(HttpSessionRegistrarFilter.java:44)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.doFilter(ConfluenceSecurityFilter.java:27)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:67)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.atlassian.confluence.web.filter.ZipkinTracingFilter.doFilter(ZipkinTracingFilter.java:54)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)
at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:712)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:461)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:384)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:312)
at org.apache.catalina.core.StandardHostValve.custom(StandardHostValve.java:394)
at org.apache.catalina.core.StandardHostValve.status(StandardHostValve.java:253)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:175)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:373)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)

Caused by: com.atlassian.confluence.tenant.VacantException: Confluence is vacant, a call to tenanted [public abstract org.hibernate.Session org.hibernate.SessionFactory.getCurrentSession() throws org.hibernate.HibernateException] is not allowed.
at com.atlassian.confluence.impl.tenant.TenantedProxyFactory.lambda$throwVacantExceptionOnMethodCall$3(TenantedProxyFactory.java:98)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)
at com.sun.proxy.$Proxy71.getCurrentSession(Unknown Source)
at jdk.internal.reflect.GeneratedMethodAccessor108.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.base/java.lang.reflect.Method.invoke(Unknown Source)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:343)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:205)
at com.sun.proxy.$Proxy71.getCurrentSession(Unknown Source)
at org.springframework.orm.hibernate5.HibernateTemplate.doExecute(HibernateTemplate.java:370)
at org.springframework.orm.hibernate5.HibernateTemplate.execute(HibernateTemplate.java:337)
at com.atlassian.confluence.setup.bandana.persistence.dao.hibernate.HibernateConfluenceBandanaRecordDao.getRecord(HibernateConfluenceBandanaRecordDao.java:48)
at com.atlassian.confluence.setup.bandana.ConfluenceDaoBandanaPersister.retrieve(ConfluenceDaoBandanaPersister.java:29)
at jdk.internal.reflect.GeneratedMethodAccessor107.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.base/java.lang.reflect.Method.invoke(Unknown Source)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:343)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:198)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
at org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:295)
at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:98)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)
at com.sun.proxy.$Proxy73.retrieve(Unknown Source)
at com.atlassian.confluence.impl.bandana.ReadThroughCachingBandanaPersister.lambda$retrieve$0(ReadThroughCachingBandanaPersister.java:84)
at com.atlassian.confluence.impl.cache.ReadThroughAtlassianCache.lambda$get$0(ReadThroughAtlassianCache.java:76)
at com.atlassian.confluence.cache.ehcache.DefaultConfluenceEhCache$ValueWrapperSupplier.get(DefaultConfluenceEhCache.java:228)
at com.atlassian.confluence.cache.ehcache.DefaultConfluenceEhCache$ValueWrapperSupplier.get(DefaultConfluenceEhCache.java:217)
at com.atlassian.cache.ehcache.ReferenceCacheLoader.load(ReferenceCacheLoader.java:31)
at com.atlassian.cache.ehcache.wrapper.ValueProcessorEhcacheLoaderDecorator.load(ValueProcessorEhcacheLoaderDecorator.java:30)
at net.sf.ehcache.Cache.loadValueUsingLoader(Cache.java:3379)
at net.sf.ehcache.Cache.getWithLoader(Cache.java:1856)
at com.atlassian.cache.ehcache.DelegatingCache.get(DelegatingCache.java:128)
at com.atlassian.confluence.cache.ehcache.DefaultConfluenceEhCache.get(DefaultConfluenceEhCache.java:47)
at com.atlassian.confluence.cache.ConfluenceMonitoringCache.get(ConfluenceMonitoringCache.java:57)
at com.atlassian.confluence.impl.cache.ReadThroughAtlassianCache.get(ReadThroughAtlassianCache.java:88)
at com.atlassian.confluence.impl.cache.ReadThroughCache.get(ReadThroughCache.java:28)
at com.atlassian.confluence.impl.bandana.ReadThroughCachingBandanaPersister.retrieve(ReadThroughCachingBandanaPersister.java:82)
at com.atlassian.confluence.impl.bandana.ReadThroughCachingBandanaPersister.retrieve(ReadThroughCachingBandanaPersister.java:75)
at com.atlassian.bandana.DefaultBandanaManager.getValue(DefaultBandanaManager.java:32)
at com.atlassian.confluence.impl.themes.BandanaThemeKeyDao.getThemeSettings(BandanaThemeKeyDao.java:55)
at com.atlassian.confluence.impl.themes.BandanaThemeKeyDao.getGlobalThemeKey(BandanaThemeKeyDao.java:29)
at com.atlassian.cache.ehcache.EhCacheManager$SupplierAdapter.load(EhCacheManager.java:243)
at com.atlassian.cache.ehcache.EhCacheManager$SupplierAdapter.load(EhCacheManager.java:230)
at com.atlassian.cache.ehcache.wrapper.ValueProcessorAtlassianCacheLoaderDecorator.load(ValueProcessorAtlassianCacheLoaderDecorator.java:26)
at com.atlassian.cache.ehcache.LoadingCache.getFromLoader(LoadingCache.java:134)
at com.atlassian.cache.ehcache.SynchronizedLoadingCacheDecorator.synchronizedLoad(SynchronizedLoadingCacheDecorator.java:29)
at com.atlassian.cache.ehcache.LoadingCache.loadValueAndReleaseLock(LoadingCache.java:102)
at com.atlassian.cache.ehcache.LoadingCache.get(LoadingCache.java:81)
at com.atlassian.cache.ehcache.DelegatingCachedReference.get(DelegatingCachedReference.java:74)
... 65 more

[Fadoua]

@Nicholas Hernandez Exhausted all the options, sometimes as mentioned earlier, migrating to a new freshly configured DB can do the trick.

Best of luck!

Fadoua

[Nicholas Hernandez]

Once I move to a new DB how to I go about transferring everything?

[Fadoua]

Step by step doc:

https://confluence.atlassian.com/doc/migrating-to-another-database-148867.html

[Nicholas Hernandez]

I have moved the MySQL driver into the folder as the directions said to do.  I also have confirmed that the credentials in the confluence.cfg.xml file by signing into the DB direction with them.  I also am getting a warning that table "CONFZDU" doesn't exist so it must be reading the database.

2021-01-11 10:44:34,814 WARN [Catalina-utility-1] [confluence.impl.setup.DefaultBootstrapDatabaseAccessor] readValue Unable to determine ZDU status from database. If you are upgrading from a Confluence version prior to 7.9, this is expected.
com.mysql.jdbc.exceptions.jdbc4.MySQLSyntaxErrorException: Table 'confluence.CONFZDU' doesn't exist
at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)
at java.base/java.lang.reflect.Constructor.newInstance(Unknown Source)
at com.mysql.jdbc.Util.handleNewInstance(Util.java:425)
at com.mysql.jdbc.Util.getInstance(Util.java:408)
at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:943)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:3970)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:3906)
at com.mysql.jdbc.MysqlIO.sendCommand(MysqlIO.java:2524)
at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:2677)
at com.mysql.jdbc.ConnectionImpl.execSQL(ConnectionImpl.java:2545)
at com.mysql.jdbc.ConnectionImpl.execSQL(ConnectionImpl.java:2503)
at com.mysql.jdbc.StatementImpl.executeQuery(StatementImpl.java:1369)
at com.atlassian.confluence.impl.setup.DefaultBootstrapDatabaseAccessor.readValue(DefaultBootstrapDatabaseAccessor.java:79)
at com.atlassian.confluence.impl.setup.DefaultBootstrapDatabaseAccessor.getBootstrapData(DefaultBootstrapDatabaseAccessor.java:48)
at com.atlassian.confluence.setup.DefaultBootstrapManager.afterConfigurationLoaded(DefaultBootstrapManager.java:805)
at com.atlassian.config.bootstrap.DefaultAtlassianBootstrapManager.init(DefaultAtlassianBootstrapManager.java:75)
at com.atlassian.confluence.setup.DefaultBootstrapManager.init(DefaultBootstrapManager.java:191)
at com.atlassian.config.util.BootstrapUtils.init(BootstrapUtils.java:36)
at com.atlassian.confluence.setup.ConfluenceConfigurationListener.initialiseBootstrapContext(ConfluenceConfigurationListener.java:144)
at com.atlassian.confluence.setup.ConfluenceConfigurationListener.contextInitialized(ConfluenceConfigurationListener.java:63)
at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4678)
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5139)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1384)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1374)
at java.base/java.util.concurrent.FutureTask.run(Unknown Source)
at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Unknown Source)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.base/java.lang.Thread.run(Unknown Source)

[Nicholas Hernandez]

I am not seeing the following which makes me thing it should be starting

2021-01-11 10:49:33,268 INFO [Catalina-utility-1] [springframework.web.context.ContextLoader] initWebApplicationContext Root WebApplicationContext: initialization started
2021-01-11 10:49:39,765 INFO [Catalina-utility-1] [com.atlassian.confluence.lifecycle] <init> Loading EhCache cache manager
2021-01-11 10:50:01,961 INFO [Catalina-utility-1] [springframework.web.context.ContextLoader] initWebApplicationContext Root WebApplicationContext initialized in 28692 ms
2021-01-11 10:50:02,299 ERROR [Catalina-utility-1] [confluence.setup.dbcheck.MySQLChecker] checkIsolationLevel MySQL isolation level could not be read. Isolation level must be 'READ-COMMITTED'. See http://confluence.atlassian.com/x/GAtmDg
2021-01-11 10:50:02,486 ERROR [Catalina-utility-1] [atlassian.confluence.setup.BootstrapApplicationStartupListener] checkConfigurationOnStartup Your database Storage Engine could not be determined
2021-01-11 10:50:02,500 WARN [Catalina-utility-1] [atlassian.confluence.plugin.PluginFrameworkContextListener] contextInitialized Not starting full plugin system due to upgrade
2021-01-11 10:50:03,456 INFO [Catalina-utility-1] [com.atlassian.confluence.lifecycle] init Confluence is ready to serve

[Daniel Ebers]

Did you notice the link to the knowledge base that the message at is throwing?
2021-01-11 10:50:02,299

https://confluence.atlassian.com/confkb/confluence-fails-to-start-and-throws-mysql-session-isolation-level-repeatable-read-is-no-longer-supported-error-241568536.html

I would say that on database configuration level configuration settings are not how they should be.

[Fadoua]

@Nicholas Hernandez 

Looking at the log the error is still related to the DB.

RROR [Catalina-utility-1] [atlassian.confluence.setup.BootstrapApplicationStartupListener] checkConfigurationOnStartup Your database Storage Engine could not be determined

Did you connect Confluence to your old DB? or do you have a new DB?

Best,

Fadoua

[Fadoua]

Even though this is an old post please take a look at it, the problem looks similar to yours:

https://community.atlassian.com/t5/Confluence-questions/Confluence-not-starting/qaq-p/59306

DB is the problem

[Nicholas Hernandez]

Yes I have followed the link and have everything configured my.cnf and I have the conflunce.cfg.xml file set as the article says.  I added the 3306 port number now to make sure that wasn't the issue but it has made no difference from what I can see.

I am using the same exact DB I have been using for years with conflunce.

[Fadoua]

@Nicholas Hernandez 

When I faced issues like this one with my customers, I had a new DB created because sometimes there are some issues that no one was able to resolve and some configuration we can never figure out what's wrong with it.

Copy Data to the new DB.

This will be my suggestion.

Best,

Fadoua

[Daniel Ebers]

Could you probably share relevant parts of confluence.cfg.xml (be sure to anonymize critical parts)?

[Nicholas Hernandez]

Sure, here is the file I put REMOVED for anything I took out to post here

<?xml version="1.0" encoding="UTF-8"?>

<confluence-configuration>
<setupStep>complete</setupStep>
<setupType>custom</setupType>
<buildNumber>8502</buildNumber>
<properties>
<property name="admin.ui.allow.daily.backup.custom.location">false</property>
<property name="admin.ui.allow.manual.backup.download">false</property>
<property name="admin.ui.allow.site.support.email">false</property>
<property name="atlassian.license.message">REMOVED</property>
<property name="attachments.dir">${confluenceHome}/attachments</property>
<property name="confluence.setup.server.id">B6GN-1YP2-STCL-DCU8</property>
<property name="confluence.webapp.context.path"></property>
<property name="hibernate.c3p0.acquire_increment">1</property>
<property name="hibernate.c3p0.idle_test_period">100</property>
<property name="hibernate.c3p0.max_size">60</property>
<property name="hibernate.c3p0.max_statements">0</property>
<property name="hibernate.c3p0.min_size">20</property>
<property name="hibernate.c3p0.timeout">30</property>
<property name="hibernate.connection.driver_class">com.mysql.jdbc.Driver</property>
<property name="hibernate.connection.isolation">2</property>
<property name="hibernate.connection.password">REMOVED</property>
<property name="hibernate.connection.url">jdbc:mysql://localhost:3306/confluence?sessionVariables=tx_isolation='READ-COMMITTED'</property>
<property name="hibernate.connection.username">confluence</property>
<property name="hibernate.database.lower_non_ascii_supported">true</property>
<property name="hibernate.dialect">com.atlassian.confluence.impl.hibernate.dialect.MySQLDialect</property>
<property name="hibernate.setup">true</property>
<property name="jwt.private.key">REMOVED</property>
<property name="jwt.public.key">MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCQWAuEajcTW74PoWBbtQ3IGDpJ6RqXm6qMeUYc2z1GAZPwCkdWybC8DG1u3MARWxim84ZgpcXy4WJwbOYkzDLTgeZHtFh1Q37vRU9hqCmKkIQ4qqgpd54jnOAjLKiqaIHfQ9MkdOhQlwlv3IbsWAjE1FyiyEnzpH2YqtqCZyH2fwIDAQAB</property>
<property name="lucene.index.dir">${localHome}/index</property>
<property name="synchrony.btf">true</property>
<property name="synchrony.encryption.disabled">true</property>
<property name="synchrony.proxy.enabled">true</property>
<property name="webwork.multipart.saveDir">${localHome}/temp</property>
</properties>
</confluence-configuration>

[Daniel Ebers]

To be honest, I am running out of ideas. One last thing: could you confirm on the driver (JDBC) including version number, if you like also filename of the download - that you have currently in place.
If this does not help I'd refer you to the suggestions of Fadoua because then there is nothing left to be checked from far remote.

One additional thing:

2021-01-11 10:50:03,456 INFO [Catalina-utility-1] [com.atlassian.confluence.lifecycle] init Confluence is ready to serve

...suggests somehow, despite all the errors, there "is something up".
Could you check using "netstat" or similar if there is a port open and using "ps" (or something up to your choice) if there is a process ID created (all assuming we are still speaking of the CentOS host you mentioned)?

[Nicholas Hernandez]

I have used both mysql-connector-java-5.1.40-bin.jar and mysql-connector-java-5.1.49-bin.jar

[Fadoua]

@Nicholas Hernandez \

Confluence Status Command to see if Confluence is up?

Also you followed the steps described here:

https://confluence.atlassian.com/doc/database-setup-for-mysql-128747.html

I know it sounds repetitive but sometimes we miss small details.

Best,

Fadoua

[Nicholas Hernandez]

@Daniel Ebers Confluence loads but it shows that storage engine could not be determined error on the webpage.

@Fadoua I am confirming everything in the DB setup directions now.

[Fadoua]

@Nicholas Hernandez 

check this out:

https://confluence.atlassian.com/confkb/database-troubleshooting-for-mysql-13138.html

[Nicholas Hernandez]

@Fadoua I confirmed everything was setup the way the DB directions said to setup it up.

[Daniel Ebers]

Please check if your configuration file "confluence.cfg.xml" is still there (in proper location), has the proper permissions from operating system view and is containing the needed data to connect to the database.

Confluence is telling for a quite early state of startup that the database cannot be accessed.

Have you brought back the MySQL driver (JDBC) to the installation after upgrade according to:
https://confluence.atlassian.com/doc/database-setup-for-mysql-128747.html

Cheers,
Daniel

[Fadoua]

@Daniel Ebers thank you for providing the right configuration name. I'm always thinking Jira(very bad bad habit)

@Nicholas Hernandez any changes done to your previous confluence.cfg.xml file, dbconfig file and environment file from pervious install should be copied to the new file.

I will start checking these files first before anything else. 

Best,

Fadoua

[Fadoua]

@Nicholas Hernandez 

Little bit information will be very useful.

• Can you please tell us which version you had and the new version?
• What DB are you using?
• Your operating System?

Best,

Fadoua

[Fadoua]

When you upgraded your instance did you apply the configuration that you had in your server.xml file?

[Nicholas Hernandez]

Upgraded 7.3.1 -> 7.8.3
MySQL 5.7

CentOS 7.9

I only copied my certificate lines over to the new server.xml file.