I'm trying to add Instructional text to my new templates, but can't see how to do it. I've searched the Confluence documentation and Community Questions, but all I can find are references to opening the Template, clicking on Page Layout, and then selecting Add Instructional Text.
I don't see these options when I create or Edit a template.
I believe I'm using the new style editor (because my screen looks different to screen shots I've seen on other questions). I've attached a screen shot.
Any help or direction much appreciated!
Ah - I think what I actually need to use is 'Placeholder Text', which is accessible from the 'Insert /' menu in the top bar when creating / editing a Template.
Presumably this is a rename of the Instructional text in the earlier editor which is why I couldn't find any reference to it.
Hope this is helpful to someone else.
I opened a support ticket, and the analyst said it is a documented bug:
The bug is currently marked as low priority, but I'm trying to get its priority bumped up a little bit since it isn't a minor issue for us with our reliance on templates for critical change management and IT asset tracking forms. The instructional text in those templates is important in terms of prompting users to provide correct information when filling out the forms.
I've been told that Atlassian tends to prioritize bug fixes based on the number of support incidents received on the same issue (versus votes on the Bug ticket or community posts). If others are experiencing this bug and haven't filed a ticket with Atlassian Support, it might be helpful to do so to create additional visibility.
I'm hoping to get my company to adopt Confluence, and my VP of Engineering mentioned this bug (in a negative light, obviously) when doing his first investigations of the system. Thanks for your tip, Mark—I'll try submitting my own request rather than upvoting the bug you filed.
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