I'm trying to add Instructional text to my new templates, but can't see how to do it. I've searched the Confluence documentation and Community Questions, but all I can find are references to opening the Template, clicking on Page Layout, and then selecting Add Instructional Text.
I don't see these options when I create or Edit a template.
I believe I'm using the new style editor (because my screen looks different to screen shots I've seen on other questions). I've attached a screen shot.
Any help or direction much appreciated!
Ah - I think what I actually need to use is 'Placeholder Text', which is accessible from the 'Insert /' menu in the top bar when creating / editing a Template.
Presumably this is a rename of the Instructional text in the earlier editor which is why I couldn't find any reference to it.
Hope this is helpful to someone else.
I opened a support ticket, and the analyst said it is a documented bug:
The bug is currently marked as low priority, but I'm trying to get its priority bumped up a little bit since it isn't a minor issue for us with our reliance on templates for critical change management and IT asset tracking forms. The instructional text in those templates is important in terms of prompting users to provide correct information when filling out the forms.
I've been told that Atlassian tends to prioritize bug fixes based on the number of support incidents received on the same issue (versus votes on the Bug ticket or community posts). If others are experiencing this bug and haven't filed a ticket with Atlassian Support, it might be helpful to do so to create additional visibility.
I'm hoping to get my company to adopt Confluence, and my VP of Engineering mentioned this bug (in a negative light, obviously) when doing his first investigations of the system. Thanks for your tip, Mark—I'll try submitting my own request rather than upvoting the bug you filed.
This is not working when using the Confluence Cloud version. Getting the "Placeholder Text" into a template is clumsy and requires multiple clicks. That name/style is not as meaningful/clear as "Instructional Text" btw. Once you get it in (edit experience is horrible!) I generated page containing the "Placeholder" text parts doesn't show them instead those areas are blank.
I have been using Atlassian products now for 6 years. I have noticed that Confluence has had only marginal improvements over that time.
Providing documentation, procedures, policies, forms, how-tos, guides are essential activities for most businesses. Confluence could be a major part of those activities. More and more I am finding the Atlassian products are not being maintained and are being left behind by other products 😡 I see that many of the bugs get left non-actioned for multiple years.
I had personally evangelised Atlassian Jira + Confluence into my current company and I am now regretting that.
I think Google Docs used with Adobe PDF Forms might be a better way to go.
Hi Atlassian Community, My name is DJ Chung, and I’m a Product Manager on the Confluence Cloud team. Today, I’m excited to share a new and improved version of Home. The new Home helps you ...
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