I'm the user of free cloud version of confluence.
Apparently I installed several free apps in my site.
Soon I noticed the installation of Render Markdown keep failing then ignore it.
Then I noticed in "Manage Apps" having info dialog showing following message,
A long-running task has been initiated by another user. To avoid conflicts, you will not be able to update apps until this task has completed.
Thus now I cannot disable or modify any install apps.
PS. This question is related to A long-running task has been initiated by another user
Note: If you are experiencing this issue:
if you are not a site administrator, please contact a site administrator and have them contact us using the applicable method above, and Atlassian can delete the long-running task.
The error itself is caused by something interrupting the install process of an add-on, so it can also happen naturally.
I agree with you that it seems like it's happening a lot, so I've been looking into this more on my end.
I'll let you know whatever information I find, or if we raise a ticket for this!
Hello @Neo Bradley!
Thank you for raising this with us. I went ahead and created a ticket for you with the support team, so we can remove that long-running task.
The team will be following-up with you in order to resolve the issue.
Take care, and let me know if you have any trouble or questions!
Thank you for following up on this thread. I see that your Confluence site is a paid Cloud site, so please Contact Support Directly so we can help you with that.
Note, for anyone who comes across this and has the same issue and is on a paid Cloud site, you can contact support directly using the link above.
If you are the admin of a FREE Cloud site, since you receive support through the Community, raise a new question using your Cloud free admin account. We will be alerted to your issue and help to get the issue resolved through support 1 on 1.
Thank you for your understanding!
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