404 error after adding a comment

[Greg Della-Croce]

In our Confluence Wiki (5.3.1) if I go directly to a page (without having been logged in beforehand) and add a comment to the page, I get 404 error page. If I sign in, then go to the page, and add the comment, I do not get the 404 error page.

Can anyone give me a clue as to what to do/look into that might be causing this problem?

[Joachim Ooi]

Are you the end user or the admin? If you are the admin, a good place to start checking this out would be at the application logs side.

[Rodrigo Girardi Adami]

Hi Greg,

Are you adding a comment as Anonymous? is this happening to other users?

I recommend to replicate the problem and check the latest information in the confluence logs so it might contain some information.

If you are behind a proxy or some other network rule, try to bypass them and access confluence directly in the server IP address.

Cheers,

Rodrigo

[Greg Della-Croce]

Well after some work, I and the System Admin (who is the steward of the Logs) found: neither '/var/data/confluence/logs/atlassian-confluence.log' nor '/var/lib/confluence/logs/catalina.out' reported any loggable events.

do we need to do a three way screen session to explore this more?

[Greg Della-Croce]

This is still any outstanding question. We have seen no activity in the Logs related to this problem. I am able to replicate it on several wiki pages, not just the first reported instance.

I am going to be in and out of the office for the rest of this week. What can be done to more this forward.