404 error after adding a comment

In our Confluence Wiki (5.3.1) if I go directly to a page (without having been logged in beforehand) and add a comment to the page, I get 404 error page. If I sign in, then go to the page, and add the comment, I do not get the 404 error page.

Can anyone give me a clue as to what to do/look into that might be causing this problem?

2 answers

Are you the end user or the admin? If you are the admin, a good place to start checking this out would be at the application logs side.

0 votes

Hi Greg,

Are you adding a comment as Anonymous? is this happening to other users?

I recommend to replicate the problem and check the latest information in the confluence logs so it might contain some information.

If you are behind a proxy or some other network rule, try to bypass them and access confluence directly in the server IP address.



Well after some work, I and the System Admin (who is the steward of the Logs) found: neither '/var/data/confluence/logs/atlassian-confluence.log' nor '/var/lib/confluence/logs/catalina.out' reported any loggable events.

do we need to do a three way screen session to explore this more?

This is still any outstanding question. We have seen no activity in the Logs related to this problem. I am able to replicate it on several wiki pages, not just the first reported instance.

I am going to be in and out of the office for the rest of this week. What can be done to more this forward.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Feb 06, 2019 in Confluence

Try out the new editing experience

Hi team, I’m Avinoam, a product manager on Confluence Cloud, and today I’m really excited to let the Community know that all customers can now try out the new editing experience and see some of the ...

1,465 views 114 8
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you