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I've rolled out Confluence to a few departments in the past and found that wiki use and contribution doesn't come naturally to everyone, even if they love the tool! Since Confluence relies on user contribution and becomes more useful as more people add content, I spent a lot of time trying to figure out how to encourage others to have Confluence at the front of their mind for finding and storing information.
I've put some of the ideas here that have worked well for me, and I'm curious what ideas have worked for others in the Community!
What's worked for me:
So what about you? Whether for an entire organization, a department, a team, or even just individual users - How do you encourage Confluence participation?
I work with a group that still prints on greenbar paper... so I understand this challenge.
What worked for us:
100% agree with leadership buy-in and easy to use templates to help people get started (until they can ideally make their own for their unique use case). Leadership buy-in helps with the cultural piece that comes with Confluence - promoting transparency and habit of knowledge sharing.
Good tips from all of you!