Are you in the loop? Keep up with the latest by making sure you're subscribed to Community Announcements. Just click Watch and select Articles.

Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Sync Confluence Pages with Intercom Articles

Hi everyone! 

TL;DR checking if there is a demand for a Confluence-Intercom syncing tool.

As a product manager in a SaaS company, I work closely with our technical content writer on customer-facing documentation, release notes etc.

Our external knowledge base used to rely on Confluence, and a few months ago we started migrating our KB to Intercom, based on a module they offer called Articles.

However, Intercom content management lacks collaboration abilities like commenting and co-editing. They also want ~$20 per seat which becomes a pain for growing teams.

To solve this, I started working on a tool that easily sync content between Confluence and Intercom.
The tool allows the team to collaborate on content in their current familiar Confluence environment, while the content team are able to seamlessly publish the content to Intercom. 

I'm considering making the tool available to the public, and wondering if there is a demand for such a tool.
So if you experience similar issues and could benefit from such a tool - would love to get to know you by joining the waitlist.

1 comment

Hi raziele,


Very Interested in the tool you used. Could you share some details on how you set this up?




Log in or Sign up to comment
AUG Leaders

Atlassian Community Events