Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,466,240
Community Members
 
Community Events
176
Community Groups

Sync Confluence Pages with Intercom Articles

raziele I'm New Here Dec 17, 2022

Hi everyone! 

TL;DR checking if there is a demand for a Confluence-Intercom syncing tool.

As a product manager in a SaaS company, I work closely with our technical content writer on customer-facing documentation, release notes etc.

Our external knowledge base used to rely on Confluence, and a few months ago we started migrating our KB to Intercom, based on a module they offer called Articles.

However, Intercom content management lacks collaboration abilities like commenting and co-editing. They also want ~$20 per seat which becomes a pain for growing teams.

To solve this, I started working on a tool that easily sync content between Confluence and Intercom.
The tool allows the team to collaborate on content in their current familiar Confluence environment, while the content team are able to seamlessly publish the content to Intercom. 

I'm considering making the tool available to the public, and wondering if there is a demand for such a tool.
So if you experience similar issues and could benefit from such a tool - would love to get to know you by joining the waitlist.

0 comments

Comment

Log in or Sign up to comment
TAGS

Atlassian Community Events