Permissions trouble

[Michelle Payne]

I set up a new Space and added Individual Users. No one has received an invite from Confluence to join. Why?

[Jakub Hanak]

Hello @Michelle Payne, 

are these users already JIRA users? If so they won´t recieve any notification. If you added them to particular space, they will find this space in their Space directory and they can view/edit the content (depending on your permissions).

Beste regards,

Jakub 

[Michelle Payne]

They all have access to Jira (via SSO) and I know some user actively use Jira/Confluence.

Thank you,

Michelle

[Jakub Hanak]

Ok, then they should find this space in their Space directory, but no notification will be sent. 

[Michelle Payne]

Thank you for clearing that up.  I'll ask everyone to find the Space. 

[Jakub Hanak]

You are most welcome. If your question is now resolved be sure to click the "Accept answer" above as it helps others when they have a similar question.

Jakub