Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Nothing Works

I downloaded the app, it won't log in. I tried creating an account through browser. Won't  work. I really like the features and layout. I'm so pissed that I can't move forward.

1 comment

Daniel Ebers Community Leader Nov 22, 2020

Hi Steven,

welcome to the Atlassian Community!

I am sorry to hear you have had a unpleasant start.
Which error are you presented with when logging in to cloud? Could you maybe share a screenshot?
Was this the creation of a very new account? Then it could be that it just needs a few minutes until everything is properly set up.

What error are you getting from the App? Is this the Android-App you are referring to?

Please provide as many details as you can. I am sure that then somebody from Community will jump in.



Log in or Sign up to comment
Community showcase
Posted in Confluence

What do you think is the most *delightful* Confluence feature? Comment for a prize!

- Create your own custom emoji 🔥 - "Shake for Feedback" on mobile 📱 - An endless supply of GIFs via GIPHY 🤩 Is there anything quite as nice as a pleasant surprise? Comment below with what...

302 views 23 8
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you