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looking for best practice to offer the Service Desk for two types of clients (German and English).
We currently run a service desk for our customers and an attached KnowledgeBase in Confluence. The content currently is in German. While conquering the world, the question comes up how two handle an additional language as IMHO only one KB can be attached to an SD.
How did you solve the problem, guess many of you have ran into the same question :-)
Thanks in advance