It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Knowledge and Content Management - Project Outcomes

Hi, all: I'm seeking to find someone with expertise in Knowledge Management Systems or someone who has led a knowledge/content management project (ideally regarding software) with goals/outcomes around faster service and less dependency on people for answers, but use of content. 

I am trying to decide with the amount of content and complexity of content we have already on confluence, if our "knowledge management" opportunity is more in need of a process/service supporting management of knowledge or actual content/knowledge structure. 

ANYONE out there have any insights?  Projects you have completed?

There are additional ways we can better structure our content in Confluence (tagging and articles), I would love to see what kind of impact that had on users getting the information they needed in an easier way.

0 comments

Comment

Log in or Sign up to comment
Community showcase
Published in Confluence

A new create flow and templates experience is coming to Confluence Cloud!

  Hi there, community! Dilani here from the Confluence Cloud Product Team. I’m here to share some exciting changes to our create flow and template experience in Confluence Cloud.   ...

2,924 views 12 20
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you