We have a fairly robust internal confluence for our company, and an external facing customer service desk.
We are starting our customer knowledge-base phase.
We take e-mail requests from anonymous users, (and create an account) -- I know, not best practice, but what can you do, contracts!
So whatever we end up with has to be completely open, and thus the desire for a second confluence, for example some add-on selections that make using our confluence for a customer facing-knowledge-base not-ideal, such as SAML SSO.
I know that it no longer works the OTHER way:
But has anyone had a similar experience, or maybe some ideas we could try?
It’s been great to hear from fellow users over the last few weeks about the best tips and fun moments you’ve had working on Confluence since the transition to working remote. I’d love to keep the c...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events