Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage
Highlighted

Gliify in Confluence : Hyperlink works when opened in new tab but not on direct click

I'm using Gliffy in Confluence to create project workflows. In these workflows, i'm creating hyperlinks to direct the link to different tab to get the underlying workflow details.

These hyperlinks are working as below,

Scenario 1- On Hyperlink click - It navigates to the destination page  but doesn't reach the required position of the link. It just reaches the top of the page

Scenario 2 - On opening the hyperlink in different tab - It navigates to the destination tab and also reaches the required position of the link in that tab. 

The Hyperlink works as expected in Scenario 2 but in scenario 1 it isn't working as expected.

Can someone suggest or advice on how to make the hyperlinks work in Gliffy-Confluence on a single click ( as Scenario 1)

1 comment

Hi,

Thanks for passing along this feedback. I just tested hyperlinking on our instance, seen here. It seems to work properly, however my example may be in line with your Scenario 2.

The hyperlink functionality automatically opens a new tab. Can you inform me how I can reproduce Scenario 1?

Hi John - Thanks got your reply.

For Scenario 1 - i just double click on the link and it navigates to top of the destination page.

For Scenario 2 - I need to right click on the hyperlink and select “open in new tab” from the pop up window to open it in the new tab.

It doesn’t open in new tab automatically as it’s happening in your instance, is there any setup to get it open in new tab automatically ?

Regards,

Guru

Hi Guru,

I am not sure why your default is to open in the existing tab as I am showing in all our instances that the links will open in a new tab.

To help troubleshoot, can you send a request to support@gliffy.com with the steps you took so we can reproduce this issue and do some testing on our end?

Best,

John

Comment

Log in or Sign up to comment
TAGS
Community showcase
Posted in Confluence

What do you think is the most *delightful* Confluence feature? Comment for a prize!

- Create your own custom emoji 🔥 - "Shake for Feedback" on mobile 📱 - An endless supply of GIFs via GIPHY 🤩 Is there anything quite as nice as a pleasant surprise? Comment below with what...

402 views 23 8
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you