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Filter Results Macro Displays in Preview and First View After Publishing Only


Hi everyone, I am attempting to use the Filter Results gadget in a Confluence (cloud) page.


Thus far:

  1. I, a site administrator, created the filter in JIRA and set permissions and shares so that I can see it.
  2. I have configured the fields to display and set the refresh interval to 2 hours (had it set to "Never", tried changing that to see if it helped)
  3. When I am in editing mode, the results display.
  4. I click Publish, and the page loads with the results displayed.
  5. I refresh the page and the results do not display, and only an empty border with a scrolling bar is presented, and nothing else.
  6. I modified the filter to return less than the hundreds of results it was returning, but it did not improve the gadget's disposition.
  7. Reproducible in Chrome and Safari.

Previously reported bugs on these gadgets appear closed, so I am unsure how to proceed in troubleshooting this, and perhaps I'm missing something very basic.

Thank you in advance!

1 comment

have you tried checking your filter Board settings? 

My apologies @Bryan Nakambonde, but I'm not really sure what you mean. Can you clarify the process you are recommending?


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