Confluence jira link does not work with template

V3nn3tj3 July 28, 2022

Why is it when using a confluence template, the link to confluence from Jira does not work.
When deleting the issue from the page, and then re-adding the same issue, the link is displayed on the issue in Jira.

Don't know if this is a Jira or a Confluence bug, but seems wierd. I've asked on Jira forum also but no response.

Anyone that had this problem before?

2 answers

0 votes
V3nn3tj3 July 28, 2022

Hi!

Thanks for the reply, but not really what the problem is.
It is the other way around, if I link an issue (mention it in a confluence page), it does not show up on the issue in Jira (confluence page block, mentioned on: ...) .
But this only happens when i'm using a template when creating a page in Confluence. If i use a blank page, it works perfectly and it is shown.

Any thoughts?

0 votes
Srinatha T
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 28, 2022

Hi @V3nn3tj3 ,

Welcome to community. 

I think you are hitting either of the below two bugs

JRACLOUD-72296 -Unable to link Confluence pages which have not been previously viewed 

JRACLOUD-74390 -Unable to search Confluence pages from Jira issue ticket 

 

Thanks,

Srinath T

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