I'm new to Confluence, but it looks powerful and seems like it would work very well for documenting IT systems.
I'm a small Managed Service Provider, with around 50 clients. In my current documentation, I have a loose structure of sections identifying things like server assets, workstations, software platforms, credentials, licenses, et cetera - per client.
I would like to re-develop my docs in Confluence and adopt the platform, but my efforts thusfar make me feel like I'm reinventing the wheel. I know Confluence is popular among MSPs and IT Providers for docs - are there any blueprints or templates out there for capturing standard server/workstation/network information?
It’s been great to hear from fellow users over the last few weeks about the best tips and fun moments you’ve had working on Confluence since the transition to working remote. I’d love to keep the c...
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