I’m Rich Gomez, an engineer on Confluence Cloud focused on improving how teams collaborate together in Confluence.
Over the last few months, a team of engineers and myself have been working on improving the performance of the inline and page commenting experience. I wanted to give you all a behind-the-scenes look at our work and how we’re making your commenting experience faster and more reliable.
We heard from you, and experienced ourselves, some of the performance issues of comments including slow load times or loss of work. Sometimes small, but annoying nonetheless.
We want to make sure comments were more reliable and faster for you. Plus, we want the architecture to provide us a smooth runway to more quickly ship new features as well as identify and resolve bugs faster.
How have comments improved?
Thanks to all the hard work under the hood, we improved the following experiences:
If you accidentally resolve a comment, you can undo it immediately
Pages will no longer reload when you re-open resolved comments
If you navigate to another page in the middle of crafting a comment, you will be guided to make a choice to continue typing or lose the content when navigating away
Email notifications of a new comment will link directly to focus on the page’s specific comment so you can reply faster.
Inline comment highlights will always show up immediately when viewing a page and will load much faster
Permissions more accurately reflect commenting capabilities
With all these codebase improvements we expect to find and resolve bugs faster as well as build brand new features, quicker. We’re already building on this foundation to build new features that help teams interact with each other around content and express their opinions.
We’d love to hear your feedback on these improvements. We look forward to sharing more updates on how our engineering team is solving important technical challenges like these to help you collaborate more effectively in Confluence.
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