Introducing External Collaboration for Confluence

[Pedro Hernandes]

If we were to pay, why the external tho?

[Lisa Grau]

That's a great development, but I agree, occupying licenses would be a problem. Read-only for guests is a highly appreciated feature for many of my customers.

[Jonathan Williams]

I feel there's an opportunity here to allow access to a specific page or branch of pages within a space.

The current method seems to be to create a specific spaces for collaboration, it can get complicated if you're working with multiple 3rd parties and some content they should all be able to access and some only on party.

[Jack Brickey]

Interesting for sure but I can’t see upgrading to premium for this feature in my current business. I have had maybe 2 instances where I needed to share externally and that was temporary so I simply made them users and then revoked when done.

[Mara Finkelstein]

When you use the guest collaborator feature do they have access to an entire space or can you limit it to one page only?

[michael]

@hilarydub I would like to register for the EAP but get the message "Sorry, this survey is not currently active." 

Will it be re-opened anytime soon? We would really like this feature.

On another note we would also be mostly interested in read-only license at a discounted fee.

[Mike Klöden]

What is the timeline for adding the External Collaboration feature to Data Center as well?

To finally get rid of third-party tools doing this job and respecting customer privacy and GDPR compliance.

Our company is really looking forward to a solution to allow access for our customers and vendors and this is currently a show stopper.

[David Demostene]

We've worked on a really neat process to create our release notes with enriched information on a customer specific base.

Saddly we're stuck with finalized notes and not able to get them to our customers due to an missing functionality to export jira macros with attachments. 

When we would be able to grant specific customer users ready only access to certain confluence spaces or share a confluence link (also read only) protected with a password our issue would be fixed. 

At this moment we're sharing a lot of information  to externals via pdf export and email. Therefore a lot of information are lost in breaking the toolchain and we would love the possibility to grant external sources read-only access to our confluence. Pricing would be a big point - we should be able to grant guest access without using extra licenses - an upgrade to confluence premium would be ok.

@hilarydub I've theres a possibility to join the closed experimental group we would love to be a part of it. We're a small medical grade software engineering company and would therefore have a good view on a intereseting user group.

[John Price]

We have a similar situation to David's.  Right now we are using an old Confluence Server setup with custom SSO that allows specific customers to access product docs and release notes.  Since Server is EOL Feb. 2024, the teams are looking for a new platform for sharing docs with clients.  I want to recommend Confluence Cloud, but we need support for the B2B docs use case.  Our products are financial and we can't have release notes and other stuff open to the internet like a B2C product can.  

[michael]

@hilarydub any update? It seems more people are interested to start using this feature! :)

[Markus Raab]

I am jumping between tools ... Confluence, Notion, Coda, ... as a freelancer I am collaborating with clients and want to use a single tool for it (structure information and create content, project planning, etc.).

However, it does not make sense to sign up for a big plan (premium, enterprise) as a sole proprietor.

I tested a couple of months to share a page with an external email address in the free plan (same goes for the standard plan).

The terrifying result: the entire space was visible to the external person.

[hilarydub]

Thanks for your feedback everyone! We hear you and have extended the EAP to continue incorporating your feedback.

We've addressed the most frequently asked questions in this FAQ post in the EAP community group - please check it out and continue to let us know how we can make this feature the best it can be.

[Brendan McKinney]

@hilarydub This feature sounds great & would be a hit with my team. We constantly have the need to invite our customers to collaborate within Confluence. I would like to trial run this before we bite the bullet on Premium. Would there be any way I can find my way into this early access program? The Qualtrics survey seems to be down.

[Henryk Lippert]

External collaboration is nonsense in the way it is planned to beeing introduced. This feature should be part of the standard features or standard plan as it is a must have.

But now you have to change into premium with the double price for the whole company + for external users (which are at all limited users). 
If this will be the real deal we are changing our wiki solution.

Sorry Atlassian, but you are moving the wrong way.

[michael]

@Henryk Lippert Fully agree! 

[christine_stpierre]

When is this expected to release?

[Julia B -Doc Queen]

@hilarydub The Qualtrics form link is broken. I need to sign up for this asap. Could you provide a new link? Also, how long is the expected wait time to be approved for the private group? Thank you so much for any help you can provide! - JAB

[Nathan Phelps]

If this EAP is still going on I would very much appreciate an invite! ;)

[Dave Kelly]

Read only would be great

[Vinicius]

Hey y'all!

This is Vinicius, your good friend from the Confluence Cloud support team! :D

We would just like to let you people know that the early access program for this feature is no longer open for susbcribers.

This feature is going to be released very soon, so stay tuned for the updates about to come!

[Daniel Howard]

The Qualtrics form is expired. Are you still signing up testers? We have a use case ...

-danny

[Deleted user]

Early access program is expired. We have a use case as well. 

[Kevin Schwarz]

@Vinicius can you be a bit more detailed regarding "released very soon" - next weeks, month, years? :D For us this is a must feature.

[Bob Deleeck]

What is "released very soon", we would need this feature to signup.

[Dale Thorne]

Any update on this?