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External collaboration in Confluence Premium

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What is the pricing for external user roles?

Like Jessica Taylor likes this
dub Atlassian Team Jan 15, 2021

@Gerald this is still under consideration. Do you have feedback on how we should price these users?

Consider, external collaborators are still able to fully collaborate in Confluence - create, edit, comment - if the admin chooses.

Their restrictions are on user information (people directory, user search, user pickers) and they cannot access content by default - they need to be explicitly added to a space to gain access.

Like # people like this

@Jessica Taylor @dub It is great that this new functionality will restrict user information for external coloborators as you mentioned. 

Will there be options to choose what an external coloborator can see from the people directory/user serach/pickers? The reason is we may want the external coloborator to see our companies users + their own companies coloborators but not other external company's coloborators.

For our use case, external coloborators are usually only granted "read only". I think an additional pricing structure/role should be offered for this. Companies may not want to pay for a premium license for every external read only coloborator. If this new external read only role is created, I think it will really help expand Confluence's usability.

Like # people like this

@dub we are considering using Confluence for documentation and sharing the documentation with external users and also training them (using a add on). However, for us it would be a challenge if the pricing of the external (read only) would be similar to a regular user because of the large amount of external users compared to internal users. 

Do you have additional information regarding the schedule? 

We need to share with external users for read-only as well.  Example use case:

* We have a product with a bunch of version release notes and other KB docs
* Jira Service Management lets clients search docs, but does not provide space navigation the way Confluence does, nor can we use UI plugins to achieve custom look/feel.
* We can't let the whole internet view the Confluence spaces.

Right now we accomplish this with Confluence Server (unlimited users tier) but it's going away and paying a full Cloud or Data Center license for 10k+ client users just so they can view docs is not feasible.

This could be quite exciting if free (or very cheap) read-only users are supported.

Great feature. We would like to start using this to let our customers read documentation on their projects. Basically just like @John Price wrote earlier.

About the price: we would like to have all our clients have one or more logins. We won't be paying a few dollar per user. That way, it would become too expensive.

Really looking forward to when this can be used.


Can await this feature comming. Please work asap on it Atlassian :) ... then I am willing to upgrade into "premium" 


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