I had to watch the recording and it was terrific! My initial thought Wow; it is so easy to use Confluence Automation! I will definitely use it to clean up some of my spaces and remind me to do other important tasks that I only think about when I view a page in Confluence. Thanks K15 team for sharing your knowledge with the world!
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There's a lot to explore - especially as we're yet to transition to Premium - but in the realm of Product Documentation... there's a ton to explore when it comes to workflow and approval processes, especially when it comes to Marketplace apps and Jira integration.
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The first thing I have to say is I celebrate the fun and exciting spirit with which @Matt Reiner _K15t_ explains things, he makes it so close that it is difficult not to want to try it. I'm left with three things, automations for:
1.- Meeting improvement 2.- Retrospectives 3.- Communications to users
Thank you very much for the video and all the information you share, very good job 💙
Loved this! Just watched it on replay and there are sooo many things I am looking forward to trying. I think I may start with an automation to find owners of pages who are inactive users.
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We've recently started to use Automation on one of our instances and while it's pretty basic, it's definitely a huge time saver - mostly when it comes to auto-creating MM pages and/or adding labels.
Also, as it was mentioned, a really powerful feature is manual trigger in the content manager. Really love it! 😄
For me looking at the time that and administrator could potentially save all our users in the things they are doing manually today and/or the things that they should be doing but aren't. The idea of automating the addition of labels or similar content tagging to aid in organization and discovery is particularly compelling.
Love this intersection of Live Learning ACE Events + Kudos Challenges. During the session I just created the automation for archiving pages older than 2 years. Now I'm looking forward using automation for de-activating inactive user accounts.
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We use Confluence to pull together status updates that need to show point of time updates for our Trustees and file with the regulator so every 2 weeks we have to update the queries that pull together the information and it would be great to be able to automate these.
My main use case is to automate our process documentation peer review workflow and next will be our BI report peer review workflow. I'm using automations starting in Confluence that trigger further automations in Jira. When the procedure template is published in Confluence and is ready for peer review, a manual trigger is used to create Jira issues that track the peer review process and then trigger an approval workflow. The automations add comments to the Jira Epic at each step in the process and send emails to individuals or to a Teams channel where needed.
I'm able to get Jira to write comments back to the original Confluence page at the initial stages, which is amazing, but it would be even better if automations could link the Jira Epic to the Confluence page and update the table in the Confluence page with the current Jira ticket status.
Loving the automations and can't wait for more to be added!
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I'm working on implementing content management automations. Things like, requesting page owners review/update inactive pages, archiving old pages, and updating page statuses.
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
My latest thing to learn is lookup tables. I think I will find these very useful. Just completed a rule that does counts of issues and then updates a field with a score based on the count of the number of issues using the lookupIssues function.
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Being able to use information in one project to update information in another project is very useful. If a customer reports a bug in our JSM project, when that bug is fixed in our Jira Development project, an Automation sends a message to the JSM Assignee that it was fixed.
I think my biggest learning about Confluence automation is that we now can use Automation for Confluence in tandem with Automation for Jira and visa versa. This is amazing as we can now populate Confluence pages based on Jira tickets or the other way around. The new add with using whiteboards in automation is also a great add.
All of the new tricks will be helpful for system of work!
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