Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,459,138
Community Members
 
Community Events
176
Community Groups

@mention not working in tasks

Hi all!

I just set up Confluence Cloud for a pilot at my new job.
Strangely, I can't get @metion to work in tasks.

When I type @mention as text, I can select and search teammembers.

When I type @, or click the @ icon in the editor, in a [] task, my cursor disappears, no @ is appears. I cannot type, nor can I tag or search. 

If I first type a few words in the [] task, and then type @, the @ does appear, but I cannot tag people.

 

I made sure my auto complete / format editor settings are unchecked.

Any ideas how to fix?

1 answer

1 accepted

0 votes
Answer accepted

Hi @Pim ,

welcome to the Atlassian community!

First of all, you should be able to mention users that have access to Confluence. As first test, please try to mention yourself.

Did u try with a different browser? Can you try to clear your browser cache and try again?

Hope this helps,

Fabio

Hi @Fabio Racobaldo _Herzum_ , thanks for the swift reply <3

 

I managed to dig down deeper in the cause.

It works regardless of browser, coockies, history, etc. as long as I don't use the iCloud keychain add-on. If I use the add-on, it stops working in Edge, Chrome and other browser.

When I use the add-on, I cannot @mention people, neither can I create dates // in tasks. In text editor or comments it works fine, it just doesn't work when writing [] tasks.

 

Any tips?

 

Thanks @Fabio Racobaldo _Herzum_ !

Ive uninstalled the add-on, and will live with that :) 

Thanks for the effort!

Happy to know that you solved your issue. Please mark my answer as accepted.

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events