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Here's what's happening. My company uses confluence cloud and I made them a bunch of neat looking pages, models and organized everything. Problem is, when someone clicks on the only page that has an HTML macro then page tree goes completely blank, but you can still see the arrows in the navigation bar to the left. I tried to recreate the page thinking that it might have been a bug, but the problem still persists with new pages. I'll leave a couple of screen captures, hoping someone can help.
Hi Jeremy, the screenshot you posted shows the Confluence Server page tree. If you post in their community space or reach out to customer support I'm sure they could help you figure out what's causing this issue.