Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,467,291
Community Members
 
Community Events
177
Community Groups

Unable to mention someone

My account as admin, unable to mention anyone. Other users are not having this issue. 

 

May i know how to fix it?

3 answers

I'm not quite understand about rebuilding the index. Could you provide step by step procedure to resolve this issue?

I thought this is bug from your Confluence platform. I didn't modify any settings after i checked my history.

General access to content indexing is disabled by default, and can only be done by the System Administrator. To enable content indexing, contact Atlassian Cloud Technical Support at https://support.atlassian.com.

This block is "unchecked". Please see attached photo.

I tried to check and unchecked the box and check try mention with @<NAME>.  It's not working.

Hi @Lee Choon Lin ,

Usually input methods may cause this problem, you can try to press shift first, then press shift + 2.

Or you can try Insert more content to choose to type @

By the way, the following post also mentioned that rebuilding the index may solve this problem.

https://community.atlassian.com/t5/Confluence-questions/mention-doesn-t-work/qaq-p/1165647

Hope it helps and Merry Christmas!

TIM截图20191224191613.png

Merry Christmas!

i'm using cloud-based Confluence. Please take note. I saw the rebuilding index is for confluence with own server. Correct me if i'm wrong.

0 votes

Hi @Lee Choon Lin ,

Please check your personal settings-> Editor Settings

TIM截图20191224104342.png

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events