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Unable to create team

Hello,

 

Team creation just does not work. With or without creating it with members.

Screen : https://prnt.sc/r2bbw7

When going back to /people page, there is no team. 

Any idea on how to fix this ?

 

Regards

3 answers

Hi @VeryLys 

Can you provide the steps you are following to create a team in Confluence Cloud? 

 

-Mike

0 votes
Diego Atlassian Team Feb 25, 2020

Hello there!

According to the description sent our way, the team creation feature is not working as intended for you. Is that correct?

  1. For starters, we can check a few things, here we go:
  2. Is this present for any other user, other than yourself?
  3. Is this happening regardless of the browser being used?
  4. Has this worked at some point in the past?
  5. Is there any error thrown when you try to create a team?

 

Further, we can also check the documentation on Teams for Atlassian Cloud. Here, take a look:

 

The screenshot you sent our way depicts a page team. The team exists but it seems that you have no access to management options for it. This usually happens when we are not part of the team itself.

 

As a last request from our side, we would like to understand the Team Creation procedure that you went through. Could you describe it for us?

0 votes

Hello @VeryLys ,

As per the screenshot you have shared, your team has been created. The error screen that you see under Members section is a temporary glitch which should be gone if you refresh the page.

Happy to help you further if you are still facing problems.

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