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Unable to create team



Team creation just does not work. With or without creating it with members.

Screen :

When going back to /people page, there is no team. 

Any idea on how to fix this ?



5 answers

This is also happening for me.  Steps to reproduce:

  1. Click on Create Team button (I've tried several ways including)
    1. From Home
      1. People -> Create a team
    2. From Search people and teams
      1. Click Create team (top right button)
      2. Create team (under Your teams) card

In all cases, the team is "created" and I can access it directly via the URL with the GUID, but is not visible when I go back to the people search page (  I also cannot at-mention the newly created team, so while it "exists" it doesn't appear to be fully functional.

0 votes
Ishan Somasiri
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 27, 2021

@VeryLys and others.  Since you've expressed interest in Teams functionality:


We have an upcoming release of a brand new Teams field in Jira and we'd like to invite you to join a limited Early Access Program!

With this field enabled, users will be able to
- Create and manage teams
- Associate Jira issues with Teams
- Search (JQL), filter, and create reports for issues by Team
- View the issues associated with a team on the team profile (across Jira, Confluence and more) We are launching this as part of a larger mission to enable our products to be more effective for teamwork. This field uses the Atlassian Teams concept (the one that is accessible through the People menu on the top nav on Jira and Confluence cloud editions). We are also working on unifying the different team concepts you see in our products today into one single Atlassian Teams concept that can be used across the Atlassian product suite. If this sounds interesting to you, we would love it if you would join us in trying out these early features to help us shape the future of Atlassian Teams. Please fill out this form if interested - We are looking for teams that currently use the free & standard edition of Jira software.

Full context at

Form to fill to try out the feature :

0 votes
Ishan Somasiri
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Feb 26, 2020

Hello @VeryLys ,

As per the screenshot you have shared, your team has been created. The error screen that you see under Members section is a temporary glitch which should be gone if you refresh the page.

Happy to help you further if you are still facing problems.

0 votes
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Feb 25, 2020

Hello there!

According to the description sent our way, the team creation feature is not working as intended for you. Is that correct?

  1. For starters, we can check a few things, here we go:
  2. Is this present for any other user, other than yourself?
  3. Is this happening regardless of the browser being used?
  4. Has this worked at some point in the past?
  5. Is there any error thrown when you try to create a team?


Further, we can also check the documentation on Teams for Atlassian Cloud. Here, take a look:


The screenshot you sent our way depicts a page team. The team exists but it seems that you have no access to management options for it. This usually happens when we are not part of the team itself.


As a last request from our side, we would like to understand the Team Creation procedure that you went through. Could you describe it for us?

0 votes
Mike Bowen
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Feb 18, 2020

Hi @VeryLys 

Can you provide the steps you are following to create a team in Confluence Cloud? 



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