Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Starting Confluence Cloud Migration Assistant gives blank page

I am trying to use the Confluence Cloud Migration Assistant with Confluence 5.10.8.

It seemed to install without a problem and when I look at the left sidebar of Confluence Administration I can see Migration Assistant under ATLASSIAN CLOUD.

When I click Migration Assistant the page I get is blank.

How do I get to the Connect to your cloud site page?

3 answers

1 accepted

1 vote
Answer accepted

Hello Graeme/Shannon,

We have confirmed that this issue was reproducible in IE, thus I've opened the following bug report for our Migration team:

Please watch the bug report for any updates.




1 vote
Shannon S Atlassian Team Sep 16, 2019

Hello, Graeme,

Thank you for contacting us about this here. I noticed that you were able to raise a support ticket for this and worked with my colleague to determine that it was an issue with IE11. Once you used Chrome, the migration went through. Is this correct?

As soon as we are able to determine the reason behind why IE 11 wasn't working properly, we can update that here.



Hi Shannon

Yes - that was exactly the situation.  Once I switched to Chrome the Migration Assistant was instantly there allowed me to migrate my Confluence/PostgreSQL wiki to Confluence Cloud without a problem.

- Graeme

Shannon S Atlassian Team Sep 16, 2019

Thank you for confirming, Graeme.

Looking forward to hearing why exactly IE 11 was causing that issue for you. I'll keep subscribed to this issue and follow-up once we hear back from the engineer on your case.



Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence Cloud

Presenter Mode for Confluence is here 🖥 👩‍💻

👋  Hello Community!  My name is Stephanie Zhang, and I’m a product manager on the Confluence cloud team. Today, I’m excited to announce the rollout of  Presenter Mode : a ...

80,181 views 126 304
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you