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Custom emoji creation not working

Edited

Hello,

I am trying to create a custom icon/emoji, but it doesn't appear the option.

When I open the emojis icon I can see the next:

aaa.png

I'm using Confluence Cloud.

Thanks for any help. 

1 answer

0 votes

Hi @Asier_Gomez , that is odd. I don't recall this being a permissions thing and I did not see any such configuration in my free instance. Mine looks like this...

97AFA5F3-C850-4091-A568-ACF12098994A.jpeg


A couple of next step ideas:

  • check with others to see if they are reproducing 
  • check a different browser
  • check a different space

mmm thanks! Looks like it works with my private account.

@Jack Brickey  We're seeing the same difference here as @Asier_Gomez did. I had created a number of custom emojis, and have been using them. Maybe a few days ago they were there. But today I see that the option to add custom emojis is not longer present in the emoji drop down. My custom emojis are gone.

Like Asier_Gomez likes this
Jack Brickey Community Leader Jun 15, 2022

@Christal Vandecar , I am not experiencing this. Thing I could suggest would be to reach out to Atlassian support directly.

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