I hope this message finds you well :)
I'm not sure to completely get what you need. Below are some questions that could help me to find this out:
Thanks in advance.
Thanks for your feedback.
If you just want to change the email address of an Atlassian account, you need to go to the profile settings of that account by following this direct link: https://id.atlassian.com/manage-profile/email.
But, accessing that link supposes that you are authenticated to your Atlassian site as the site admin account (the "Log in as" feature will not work in this case).
Hope this will help.
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