Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Analytics - Click through

Starting to move away from Zendesk to Jira Service desk and we will be building our knowledge base out in Confluence before linking it to JSD. A feature that we will really be missing is the search analytics.  What is provided in Confluence is quite limited.

The following features/data points would be great to have added to the confluence search analytics alone but if they could also then be available for the Jira Service Desk knowledge base analytics it would really very useful for us.

  • Search terms filtered by the space they were searched from instead of for the entire site
  • Number of articles/pages found
  • Most common click through url that takes you to the respective page
  • Having the search term hyperlinked so that you could click through it to the actual search results



Log in or Sign up to comment
Community showcase
Published in Confluence Cloud

How do you use Boards / Project Tracking Software ?

Dear Community , My name is Sekajipo Taplah; I’m a product manager on Confluence Cloud, working on new forms of content creation. We are doing some early research to understand how people trac...

566 views 8 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you