Jenn from Confluence Cloud PMM team here. Have you heard these tips for using Jira / Confluence together? Here are a few of our favorite tricks for making the most of your time with the Atlassian power couple.
Let the Jira roadmap macro handle that
With the Jira roadmap macro, it’s easier than ever to embed the URL of your roadmap into any Confluence page and see it created for you. From there, the link is live and accessible to anyone who wants to see it. An executive needs to okay your roadmap? Leave Jira to the engineers and head straight on over to Confluence.
This feature is available in next-gen projects in Jira Software Cloud.
Create an issue when viewing a page
Link any Jira issues or project to a Confluence page by pasting a Jira issue link on a page or by typing /Jira to find a project or issue.
You can also highlight the text on your page and select the ‘create issue’ icon that appears above the highlighted text. Enter your server (if you have multiple Jira sites connected to Confluence), project, issue type, and description. The highlighted text will supply the issue summary automatically. The issue will appear in Jira and be added to your page.
Stay updated with your team’s workload and completed tasks
Confluence automatically embeds newly created Jira issues in your related requirements docs. Your project managers can have access to your dev team’s work as it’s being tracked in Jira.
Your requirements and other Confluence pages are naturally linked to your epics and issues in Jira. This allows developers to get all the context they need without interrupting their workflow. You can even create and access Confluence pages directly from your sprint backlog and view them inline with “Pages” in the Jira sidebar.
Grant any active user access to see knowledge base spaces
If your Confluence page isn’t open to the public, you can still make a knowledge base optional through the customer portal. When linking your Jira Service Desk to a Confluence space, you can choose to allow all active users and customers to view pages in the linked space–no Confluence license necessary.
This permission can only be turned on through Jira Service Desk. However, you can pull access to the whole site or to particular spaces through Confluence’s global permissions or space permissions.
Connect all things through the power of Pages
To create, store, and share all project-related documentation, Pages is your destination. This is the one and only place in your Jira project that lets you see all the relevant Confluence pages your team is putting together.
Quick shortcuts allow you to create the sort of documents most useful to your team. Once you save a document it becomes visible in the page tree, where you can look through your team’s documentation without leaving Jira.
If this sounds like the perfect pair for your team, work better together starting here.
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