Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

"unable to resolve class com.atlassian.sal.api.component.ComponentAccessor"

3rdjkadjk June 21, 2023

how can one resolve the above error in confluence ?

 

ps: i have the latest version .

2 answers

Suggest an answer

Log in or Sign up to answer
1 vote
3rdjkadjk June 21, 2023

@Nick @Shey @nsher how can i resolve this issue ?

0 votes
abioro afolabi
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 22, 2023

The error message you provided indicates that Confluence is unable to resolve the class `com.atlassian.sal.api.component.ComponentAccessor`. This error typically occurs when there is an issue with the plugin or custom code that is referencing this class.

To resolve this error, you can try the following steps:

1. Check plugin compatibility: Ensure that the plugin you are using is compatible with your version of Confluence. Some plugins may not be updated to work with the latest Confluence version, which can result in class resolution issues. If the plugin is not compatible, you may need to either find an alternative plugin or contact the plugin developer for an updated version.

2. Check plugin dependencies: Verify that all the required dependencies for the plugin are correctly installed and configured. The `ComponentAccessor` class may be part of a separate library or module that needs to be included in the plugin's dependencies. Check the plugin documentation or contact the plugin developer for information on any required dependencies.

3. Clear plugin cache: If the issue persists, try clearing the plugin cache in Confluence. This can be done by navigating to the Confluence administration console, selecting "Manage Apps" or "Manage Add-ons," finding the problematic plugin, and clearing its cache. Restart Confluence after clearing the cache and see if the error is resolved.

4. Review custom code: If you have any custom code or scripts that reference the `ComponentAccessor` class, make sure that the code is correct and up to date. Check for any typos, missing imports, or outdated code that may be causing the error. If necessary, update your code to use the correct class or consult the Confluence API documentation for the proper usage.

5. Seek support: If none of the above steps resolve the issue, it may be helpful to reach out to Atlassian support or consult the Atlassian Community forums. They can provide more specific guidance based on your Confluence version, the plugin in use, and any additional details you can provide about your setup.

Remember to always backup your Confluence instance before making any changes, especially if you're modifying plugins or custom code.

TAGS
AUG Leaders

Atlassian Community Events