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Profile Pictures not available

Apr 23, 2021

Hi

 

Is it only for me or is it a global issue that the profile pictures are not available?

image.png

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Thomas
Thomas Apr 23, 2021 • edited

It seems that this problem exists only for you.

Example.jpg

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Phill Fox
Phill Fox
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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Apr 23, 2021

I had the problem yesterday but it all seems ok today. 

Thanks for flagging as I was wondering what I had changed. 

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Alex Gay
Alex Gay Apr 23, 2021

I have the issue only in chrome Version 89.0.4389.128 (Official Build) (64-bit)

In Edge it is working fine: 

image.png

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Alex Gay
Alex Gay Apr 23, 2021

cleared my cache, everything is working fine now.

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Thomas
Thomas Apr 23, 2021

Сongrats.

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Daniel Eads
Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Apr 23, 2021

Hey all - we're aware of this particular issue and the underlying cause. If you happen to see this issue, you can resolve it by ensuring you're logged in to Atlassian Cloud (id.atlassian.com is a good place to check this). Once you're able to access Atlassian Cloud sites or your profile at id.atlassian.com, the avatars should load normally again on Community.

Cheers,
Daniel | Atlassian Support

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Alexander Pappert
Alexander Pappert
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Apr 24, 2021

@Daniel Eads 

your soultion works, thanks

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Daniel Ebers
Daniel Ebers
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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May 02, 2021

Yes, this solved it - some days back it was a pretty persistant issue :)
This lead to the learning: without avatars it is hardly to follow who asked what - which is a follow-up and a related question. Glad that this is solved and not happening recently in Community.

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Alex Gay

Alex Gay

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Atlassian Administrator

Belgium

3 accepted answers

39 total posts

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