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Profile Pictures not available



Is it only for me or is it a global issue that the profile pictures are not available?



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It seems that this problem exists only for you.


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Phill Fox Community Leader Apr 23, 2021

I had the problem yesterday but it all seems ok today. 

Thanks for flagging as I was wondering what I had changed. 

I have the issue only in chrome Version 89.0.4389.128 (Official Build) (64-bit)

In Edge it is working fine: 


cleared my cache, everything is working fine now.

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Daniel Eads Atlassian Team Apr 23, 2021

Hey all - we're aware of this particular issue and the underlying cause. If you happen to see this issue, you can resolve it by ensuring you're logged in to Atlassian Cloud ( is a good place to check this). Once you're able to access Atlassian Cloud sites or your profile at, the avatars should load normally again on Community.

Daniel | Atlassian Support

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@Daniel Eads 

your soultion works, thanks

Daniel Ebers Community Leader May 02, 2021

Yes, this solved it - some days back it was a pretty persistant issue :)
This lead to the learning: without avatars it is hardly to follow who asked what - which is a follow-up and a related question. Glad that this is solved and not happening recently in Community.


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