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Leaderboard Bug

Suvradip Paul
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Dec 08, 2021

Hi.

I have just noticed this morning in quarterly feed for Leaderboard and looks like a bug. 

Communiy Kudos Leaderboard Bug.jpg

@Monique vdB  - Could you please check from your end too?

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Kishan Sharma
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Dec 08, 2021

Yes, looks like a bug, this also appears in the All Time tab


.leaderboard-all-time.png

Jack Brickey
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Dec 08, 2021

This is due to Brant switching accounts I think. Monique is working the issue.

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Suvradip Paul
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Dec 08, 2021

Thanks @Jack Brickey for the update.

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Monique vdB
Community Manager
Community Managers are Atlassian Team members who specifically run and moderate Atlassian communities. Feel free to say hello!
Dec 08, 2021

This is correct, thanks @Jack Brickey and I appreciate the eagle eye, @Suvradip Paul!

Suvradip Paul
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Dec 08, 2021

:)

Monique vdB
Community Manager
Community Managers are Atlassian Team members who specifically run and moderate Atlassian communities. Feel free to say hello!
Dec 08, 2021

Note @Brant Schroeder 's quarterly points are going to stay inflated through the end of the quarter; we had to move all his points over to his new account and there's no way to adjust it. But he is still in third place for the quarter as of now!

Suvradip Paul
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Dec 09, 2021

@Monique vdB  - It's showing his overall points as quarterly points. It's hard to track.

@Brant Schroeder - Can you see the same mate?

Communiy Kudos Leaderboard Bug.jpg

Monique vdB
Community Manager
Community Managers are Atlassian Team members who specifically run and moderate Atlassian communities. Feel free to say hello!
Dec 09, 2021

@Suvradip Paul yes, we can't fix it because we had to move his points over so they were technically all awarded this quarter. We will keep track manually. 

If you want to do the math, this formula will give you Brant's actual quarterly points:

X = current points today

38320 + (X - 163293) = real quarterly score
Suvradip Paul
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Dec 09, 2021

Understood @Monique vdB . No worries. It's fine. A limitation if people switches their profiles. On the brighter side, we are aware of the limitation. 

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Brant Schroeder
Community Leader
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Dec 09, 2021 • edited

@Suvradip Paul - My change is causing headaches for everyone.  I will only be inflated for a couple of more weeks and then everything will be back to normal.  Thanks to everyone at Atlassian for helping with the change and everyone in the community for your patience.  

Suvradip Paul
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Dec 10, 2021

It's fine @Brant Schroeder , please don't feed bad. The systems allows to switch profiles and I think it might have occurred earlier but now we are aware of the limitation and potential future scope of improvement.

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