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why i am not able to log in to bitbucket after purchasing the plan

ROCKY
ROCKY
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December 12, 2024

after purchasing the plan i logged out and now i am not able to login again 

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Nikola Perisic
Nikola Perisic
Community Leader
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December 12, 2024

Welcome @ROCKY 

After purchasing a plan, you shouldn't be logged out. What is the message that you get?

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ROCKY
ROCKY
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December 12, 2024

I didn't logged out it automatically Kicked me on login page and the message i am while logging in is , WE COULDN'T LOG YOU IN 

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Nikola Perisic
Nikola Perisic
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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December 12, 2024

@ROCKY 

Clear the cache of your browser and start in the incognito mode as well.

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Theodora Boudale
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 20, 2024

Hi @ROCKY,

I have created a support ticket on your behalf using the email address of your community account. You should have received an email with a link to the ticket, and you can also see the ticket here (after you log in):

I will reach out in the support ticket.

Kind regards,
Theodora

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Bitbucket
Bitbucket
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Product Admin Site Admin
TAGS
AUG Leaders

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