upgrade

[asaf rehavi]

hi 

I have bit bucket server install on windows server (version 7.1.9)

Due to the security announcements  I want to upgrade my bit bucket version .

As I understand  I should change the server operating system to other operation system (not windows).

I create new UBUNTO server 

I installed the bit bucket version (8.6.1)

I restored my backup from tar file 

I started the bit bucket server .

At this step the setup is asking for license .

How can I use  my current license ?

ASAF  REHAVI 

asaf_r@ftlsoft.com

[Christian Glockner · Accepted solution]

Hi Asaf,

The fact that setup is asking you for your license indicates you didn't migrate over your database. Please see https://confluence.atlassian.com/bitbucketserver/migrate-bitbucket-server-from-windows-to-linux-1128304336.html for instructions on how to migrate from Windows to Linux.

Cheers,

Christian

Premier Support Engineer

Atlassian

[asaf rehavi]

hi 

It's look fine 

i need this link of troubleshoot could help :

https://confluence.atlassian.com/bitbucketserverkb/troubleshooting-installation-779171432.html

also the log files location application-data/bitbucket/log/

my problem was the ownership of the directories that contains the data of the database it should belong to atlbucket user

[asaf rehavi]

hi 

after upgrade to linux and chang the database to sql server

I see all repos .

I can perform push 

but I cant perform login for example to add new users 

i get an error 500

the log row:

mystation ip  | http | i@1RGO1FLx664x64x0 | - | 2022-12-01 11:04:12,776 | "GET /mvc/error500 HTTP/1.1" | "http://servername:7990/projects/FTL" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36" | - | - | - | - | - | 172u9cx |

what is the reason for that?

[Fabio Racobaldo _Herzum_]

Hi @asaf rehavi ,

you can follow this guide https://confluence.atlassian.com/bitbucketserver/bitbucket-server-upgrade-guide-776640551.html but your macro points seem good.

About the license, before perform the migration/upgrade, please verify that your license is active. You can't perform the upgrade without an active license.

Fabio

[asaf rehavi]

Hi

My license is active and I use it on the windows machine  - I take from there

I get this error message

The provided license is not valid and cannot be used.

Asaf

[Fabio Racobaldo _Herzum_]

Where are you trying it? Please could you share a screenshot?

[asaf rehavi]

yes

any desk?