same user with multiple user directories

Ankith Pandey January 22, 2020

same user has two user directories. I tried deleting one of the two ,but  again it got created .

1 answer

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Daniil Penkin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 22, 2020

Hello @Ankith Pandey,

Welcome to the Community!

Can you elaborate on the issue, specifically what did you mean by user directories in Bitbucket Cloud? Maybe your question is tagged incorrectly? 

Cheers,
Daniil

Ankith Pandey January 22, 2020

Hello,

Sure.

There are few employees who has two bit-bucket internal directory(user account) with same email id but with different user name. I don't know how  they got created and tried deleting their one of the directory but after some time later, it again shows that deleted directory in the user section.
User Directory means  user account.

Daniil Penkin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 22, 2020

Thanks for clarification.

Unfortunately, it's hard to make any guesses without links to the accounts in question. Since posts in Community are public, please raise a support ticket with similar description and also mention which accounts are affected by the issue you're describing. Our Support team will be happy to help.

Cheers,
Daniil

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