pull request diff is missing side-by-side view

Running Stash 3.3.0, this problem happens in IE 11 and Chrome (latest). 

Description: In a pull request diff view, I cannot actually see any file diffs. I have the file tree on the left and then empty white space to the right. It is as though the side-by-side view is turned off and I cannot turn it on. However, if I examine a specific commit within the pull request, then I am able to view file diffs. 

Can you help me get my side-by-side view back??



image2015-8-19 11:55:51.png

1 answer

This has happened to us before when we are preparing to upgrade to Stash 3.9.1. Apparently, we are doing a pull request review on a single file that has more than 20,000 lines on it. The diffs is not actually working for that file. Can you check if that's the case?

Thanks, but that's definitely not the problem. These are small files; only a few hundred lines at most. The thing is that side-by-side view used to work fine. I feel like I turned it off at some point. My suspicion is that I just can't figure out how to turn it back on now. If you look closely at my screenshot, there seems like a UI element missing in the top right. I think there should be some sort of button that allows me to select the view and there is no button.

Try zooming out and check if the button appears. For me, it looks like a button with 3 horizontal dots.

Nope, that didn't solve it either. I only see the button with the chevron on it that toggles the tree view.

Any more ideas? This is really making a mess of my ability to perform pull request code reviews!

Try opening a ticket against Atlassian Support (support.atlassian.com). They will need information from your Stash instance to troubleshoot what's really happening here.

Progress: we put stash into safe mode and the problem immediately went away. And, we've verified that this is happening for all users, not just me. So, now we're assuming that there is a plugin conflict that is causing this.

Nice! Enable the plugins one by one.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Jun 12, 2018 in Bitbucket

Do you use any Atlassian products for your personal projects?

After spinning my wheels trying to get organized enough to write a book for National Novel Writing Month (NaNoWriMo) I took my affinity for Atlassian products from my work life and decided to tr...

22,975 views 26 12
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you