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not able to login bitbucket

Hi my ssh-key got change and 2FA as well and i am not able to login into my bitbucket account please help me 

1 answer

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Hi @vijay singh rana ,

If you no longer have access to the authenticator app that generates 2FA codes, or to your SSH keys, then:

  1. Log in to https://bitbucket.org/
  2. When you get the screen where you are asked to enter a 2FA code, select the link Forgot code? at the bottom of the page

This will send a 2FA recovery email to your account's email after 24 hours, that will allow you to access your account.

Please feel free to let us know if you need anything further.

Kind regards,
Theodora

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