Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

not able to login bitbucket

Hi my ssh-key got change and 2FA as well and i am not able to login into my bitbucket account please help me 

1 answer

0 votes

Hi @vijay singh rana ,

If you no longer have access to the authenticator app that generates 2FA codes, or to your SSH keys, then:

  1. Log in to https://bitbucket.org/
  2. When you get the screen where you are asked to enter a 2FA code, select the link Forgot code? at the bottom of the page

This will send a 2FA recovery email to your account's email after 24 hours, that will allow you to access your account.

Please feel free to let us know if you need anything further.

Kind regards,
Theodora

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Bitbucket

New improvements to user management in Bitbucket Cloud 👥

Hey Community! We’re willing to wager that quite a few of you not only use Bitbucket, but administer it too. Our team is excited to share that we’ll be releasing improvements throughout this month of...

3,725 views 10 16
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you