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lost my google authenticator and recovery code. How to log in to bitbucket account ?

Onur Ekim
Onur Ekim
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March 11, 2024

my google authenticator codes reset without my any action . My company bitbucket admin try to access codes but failed. I dont want to open a new company mail.  

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Syahrul
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 11, 2024

Hey @Onur Ekim 

Welcome to the community.

Please check our guide below on how to reset your 2SV in Bitbucket:

How to Disable/Reset 2FA on Bitbucket Cloud and Atlassian Account 

Make sure to follow the one under Bitbucket cloud.

I hope this helps.

Regards,
Syahrul

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Bitbucket
Bitbucket
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

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