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importing bitbucket issues to existing project in jira cloud

I have read several posts about this but haven't got a definite answer.

I need to migrate all issues in bitbucket (on multiple repos) to jira, to a single project that already exists.

1- is there a wizard-like import that will help mapping the fields and types?

2- if not, and the only (regretfully) way to do this is with json importer, how do i import to an existing project with existing issue types, workflows etc.?

     2.1- Why isn't there a simpler way?!

3. how do i disable issues in bitbucket afterwards (to prevent new issues from being created)


3 answers

1 vote
Ana Retamal Atlassian Team Dec 12, 2017

Hi Joel! If you're using Jira Cloud then the only option available is to use the Json importer, as explained at  Importing data from Bitbucket. Note that you won't be able to import the issues into an existing project, you'll need to create a new one. 

To disable issues in Bitbucket, navigate to the repository, go to Settings > Issue tracker and check the box 'No issue tracker'.

For Bitbucket Server users, we have the JIRA Bitbucket Importer plugin available. The instructions can be found at Importing data from Bitbucket Server.

Hope that helps!


I understand. I assume the path would be to import to a new project, then move the tickets to the existing project and then delete the new project. correct?

also, will i loose the attachments?

This is a big drawback in the move from Bitbucket issues to Jira. I fail to understand why there is not a simple wizard-like tool for it.

0 votes

Hi Joel,

Here is also a feature request to streamline the import of Bitbucket issues into Jira Cloud (hosted by Atlassian):

JRACLOUD-67311 - Ability to Import Bitbucket Issues into JIRA in JSON

This also contains some "workarounds" that can be used if the JSON import does not work on the first try.



Caterina - Atlassian

yes, back then i saw all the workarounds.

i'll document here what i did. eventually i used the native JSON importer but i had to first manually edit the JSON to fix all the things that were braking the import. i had 2 separate export/imports to do.

the first one, imported but there was a heck of a lot of data that got lost and i went and updated manually all the issues in Jira (some fields were lost forever, like create date).

on the second import i learned that much of the lost data was due to mismatch between field name (case sensitive) so i fixed the JSON a lot more and managed to preserve most of the data.

after importing all the issues to a "test" project i moved them to the related project.

it was not an easy task :(

Thanks @Joel Cohen,

I added the link here while I was replying to this similar thread in community:

- Bitbucket issue export unsuitable for Jira import?


Thank you for the additional details.

0 votes


JRACLOUD-67311 - Ability to Import Bitbucket Issues into JIRA in JSON has been fixed. Please test it and let us know if it works fine for you too or if you are still having issues.

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