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how to fix completely broken web access after login (404 error)?


I have exactly the same problem as mentioned here when I log in.

When I log in, I'm always redirected to a workspace to which I had access in the past but do not have access anymore. This results in the error message "Resource not found".

When I go to I see the workspace mentioned, but pressing "Leave" will result in the error message "Resource not found".

I can bypass by directly going to ttps://, but the next time I log in it redirects me to that same workspace again.

What can I do to resolve this? 


1 answer

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Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 09, 2023

Hey John,

I have performed a refresh of your workspace, and any other workspaces to clear any stale data.

I can see that you are actively a member of 2 workspaces, you are a member of these and workspaces are active.

I would suggest clearing your browser cache and logging in again, if you still encounter the issue - please raise a ticket with support using the paid team workspace that you have access to. You are entitled to regular Bitbucket Cloud support as you are a member of a paid workspace.


- Ben (Bitbucket Cloud Support)

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