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Welcome to the Bitbucket Cloud Community.
Assuming that the user has read through our documentation related to the change and has successfully configured an App Password in Bitbucket Cloud, please suggest that they try the following configuration in Visual Studio:
GIT URL - https://workspaceID@bitbucket.org/
USERNAME - Username
PASSWORD - AppPassword
This community answer highlights a similar issue for VS 2017/2019 using the Bitbucket extension, the same should apply:
Hope this helps.
- Ben (Bitbucket Cloud Support)