You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
My team gives me a bitbucket account. When I login in. It tell me to enter two-step code but i don't have the code or I click forgot code and your team send me email but it has no any email in my inbox
Hello @张亮 ,
welcome to the community!
I see you have already opened an internal ticket with the bitbucket support team and one of my colleagues will be in touch with you soon on that ticket.
However, I would just like to share that I noticed your email was added to a suppression list because your mail server has bounced the Atlassian email with the following error :
554 5.7.1 [internal] recipient address was suppressed due to customer policy
I already removed it from the suppression list so you should be receiving email as usual again.
Please note that the 2 verification reset has a 24-hour waiting period after you request it during the login by clicking on Forgot code > Send recovery e-mail when prompted for the 2SV code.
After 24 hours, you will receive an email with a one-time-only link which will allow you to log in and reset the 2FA.
Let us know in case you have any questions.
Thank you, @张亮 !