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bitbucket runner status is unregistered, run the access token in vm facing 443 error,the connection

Edited
Rajkumar I'm New Here Nov 28, 2021

1 answer

0 votes

Hi @Rajkumar and welcome to the community.

The output shows a time out error when trying to connect to https://api.atlassian.com

Is the server where you are trying to use runners accessible from the internet? If your server is behind a firewall, you may need to whitelist our IP addresses, you can check the documentation below, the question "What IP address do I need to whitelist to get Runner to work?"

If you're still having issues, could you please provide the output of the following command on the server where you are trying to set up runners?

curl --verbose -LI https://api.atlassian.com

Kind regards,
Theodora

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