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bitbucket - cannot see my bills

Hi There,

I cannot find my bills and I would like those bills to be sent to a different member of the team.

 

How can we do so?

1 answer

1 accepted

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Answer accepted

Hi Julien,

I checked in our system and I found a paid license for Bitbucket Cloud associated with the email of your community account.

If this is the license you want to find the invoices for, you can log in to https://my.atlassian.com/ with the email of your community account, then select the option "Orders" from the top and you should be able to find the invoices.

The link for quick reference is this one: https://my.atlassian.com/billing/paidorders

If you'd like to have any new invoices for this license sent to a different email address, you can set a new Primary Billing contact for this license in https://my.atlassian.com/.

Detailed steps on how to do it are listed here:

in the question "How do I update the billing and technical contacts for my Atlassian products?".

Please note that after you add another team member as a billing contact, the new contact will need to log in to https://my.atlassian.com/, select the Bitbucket Cloud license, find their name and email in the Billing Contacts of this license, and then select the link Make Primary next to it, so that they become the primary billing contact.

If you have any questions, please feel free to let me know!

Kind regards,
Theodora

When I went to that https://my.atlassian.com portal, the link was not working earlier but now all is ok. Maybe some temporary issue.

Like Theodora Boudale likes this

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