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activate my account

Ryan Gordon
Ryan Gordon
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January 26, 2024

cant login, activate my account

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Patrik S
Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 29, 2024

Hello @Ryan Gordon,

Your account was in Inactive state due to a long period of inactivity.

I've just set it to Active again, so you will be able to log in as usual. 

Let me know if you are still facing issues getting into your Bitbucket account.

Thank you, @Ryan Gordon !

Patrik S

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Michael Yaroshefsky - Visor for Jira
Michael Yaroshefsky - Visor for Jira
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January 26, 2024

Hi @Ryan Gordon

Welcome to the Atlassian Community. 

Does using a different browser help? I checked to see if there were any bitbucket bugs, and only maintenance is in progress today, Jan 26 https://bitbucket.status.atlassian.com/

I've also seen @Patrik S from the Atlassian team help others with this. You can tag him  or reach out to him directly https://community.atlassian.com/t5/user/viewprofilepage/user-id/4603309

Let us know if that helps,

Michael

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