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Workspace setup in progress message remains after 24 hours

Eugene Grayfer
Eugene Grayfer
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October 1, 2024

I created a new workspace more than 24 hours ago but I still can't access it. I don't even see it listed when I select all workspaces for my profile. I am the org admin. What else can I do to make this it work?

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Syahrul
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 2, 2024

G'day, @Eugene Grayfer 

Welcome to the community!

I can see a new workspace on your organization list that you've started to use it. Is the issue still present?

Regards,
Syahrul

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Eugene Grayfer
Eugene Grayfer
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October 10, 2024

admin.atlassian.com shows the space and it is available for confluence and jirra. Bitbucket is also listed as an application but when I try to open it, I get an error message 404 Resource not found. 

Link to the space: 404 — Bitbucket

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Syahrul
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 10, 2024

Hi @Eugene Grayfer 

Thanks for the update. It seems that you are affected by a known bug. BCLOUD-23319 

I have raised a support ticket for further investigation. You can find your support ticket in our support portal.

https://support.atlassian.com/requests/

Regards,
Syahrul

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Bitbucket
Bitbucket
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Product Admin
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