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Where can i find my invoice for bitbucket

Bezawada Ashok June 5, 2023

I am only able to see the plan details in bitbucket. I want to download invoices for my bitbucket account for the last three months.. 
Also how often are the invoices generated, is it monthly or quarterly?

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Aditya Verma
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June 5, 2023

Hi @Bezawada Ashok ,

Welcome to the Community!

If you are a primary technical contact, you should be able to see invoices here -https://my.atlassian.com/billing/paidorders

Thanks,
Aditya

Bezawada Ashok June 5, 2023

Hi @Aditya Verma 

How do i know if i am the primary contact? 

Thanks

Aditya Verma
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 5, 2023

Hi @Bezawada Ashok ,

Please check the screenshot on below page. Under licenses you can see who is the billing/technical contact for a product.

https://confluence.atlassian.com/jirakb/how-do-i-add-a-technical-or-billing-contact-to-my-account-432800062.html

Thanks,
Aditya

Bezawada Ashok June 5, 2023

Thanks. That helped.
Also can you let me know how to find my invoices get generated monthly or quarterly.

Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 7, 2023

Hi @Bezawada Ashok,

Invoices are generated monthly. I can see though that you are not a billing contact for your Bitbucket Cloud license, so you won't be able to view invoices at https://my.atlassian.com/billing/paidorders. Another admin of the workspace is listed as billing contact.

If you know who the billing contact is, you can ask them to add you as well following the steps in the documentation that Aditya provided.

If you don't know who it is, you can create a ticket with our Customer Advocate team and ask them to provide you with invoices and let you know who the billing contact is.

You can create a ticket via https://support.atlassian.com/contact/#/

  • In What can we help you with? select Billing, payments, and pricing
  • In Select a topic select Finding invoices

Please make sure to provide in the ticket the URL of your Bitbucket workspace that is on a paid plan.

If you have any questions, please feel free to reach out.

Kind regards,
Theodora

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