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Where can I get Bitbucket invoice?

Sasa Skevin Jun 02, 2015

We just purchased our first Bitbucket plan and can't find anywhere the invoice. Could you please provide us with the invoice?

8 answers

6 votes
Shawn Hooper Feb 07, 2017

At least as of today (it took me a bit to find them!) you can get them by going to https://my.atlassian.com/billing/paidorders 

(It's the "Orders" button in the top nav menu on the My Atlassian site.  Would be useful if they linked to it from the individual licenses where it shows the monthly payment history, credit card, etc... but alas...)  

Once you're on that page, you can download each invoice as a PDF.

Paulo Oct 22, 2018

So sad I have to search in google every time I want my invoices...

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5 votes
Sasa Skevin Jun 02, 2015

I don't see any invoice there. Please note that we already selected a plan and purchased it, but haven't seen any invoice about this purchase.

3 votes
Ashley Reno Nov 01, 2018

I only see my Jira invoices at https://my.atlassian.com/billing/paidorders, but I still can't find an invoice for my Bitbucket users. 

Bill Langton Jan 04, 2019

The invoices for BitBucket are in billing/paidorders, at least, for our accounts. We have BB and Jira/Conf and there are 2 invoices for each month.   Have to click the 'V' to get details to know which is which.

1 vote
Stephen Hayden Jun 02, 2015

Records of your purchase will be at my.atlassian.com if you are the one that did the purchasing, under Orders.

https://my.atlassian.com

Otherwise i'd reach out to sales-at-atlassian-dot-com for assistance and they can get you what you need.

Michael Ethetton Nov 20, 2016

I don't see historical invoices there

I dont see the invoices too , wtf is going on here ? 

Magnus Ahlden Jan 04, 2017

I agree - why hide invoices??

Magnus Ahlden Jan 04, 2017

This is not true- there are no invoices there. I've looked everywhere.

0 votes
Rahul Danwade Jun 02, 2015

Hi Sasa,

 

FYI

https://bitbucket.org/plans

 

regards

Rahul Danwade

0 votes
Patrick Thibaudeau Jan 09, 2017

Past invoices can be found at https://my.atlassian.com. Then click Orders (found next to Licenses) A list of your past orders will be available. You can then download the PDF.


Regards

Patrick Thibaudeau

Jack Lin Feb 19, 2017

Follow the URL, no order associates with my account. Please help. Jack

0 votes
Kacper Warda Jun 09, 2017

I found it but it is the worst place to have invoices I ever seen. Why it can not be in normal part of bitbucket interface? or maby only a link from normal bitbucket? It is horror

Randy Ram Aug 14, 2017

Can you let me know where it is? I'm looking around but can't seem to find it.

Like # people like this
Wendy Zaritsky Aug 14, 2017

Can someone please tell me how to find past invoices. When I get to the page that says orders, it wants an order number. Which, because I never received an invoice, I dn't have the number.

Thank you

Randy Ram Aug 15, 2017

Just following up on this. Apparently, even though I am an admin for the Team, the invoices were going to the account that set up the Team, an employee who left. I had to contact this employee and ask him to send me the old invoices and make me the primary contact.

Support could not help me with my requests to change the primary contact. 

0 votes
Stevie Beck Mar 15, 2019

is there any news here?
Indeed there's no way to find invoices for monthly bitbucket subscriptions.

Any tipp or help is appreciated 

Bill Langton Mar 15, 2019

Our invoices show up here:  https://my.atlassian.com/billing/paidorders

Rickard Rosenberg Jun 05, 2019

As many mentioned: No. You're lucky

 

Just JIRA invoices, nothing else. How hard can it be to gather invoices. I had to do this a while ago for the Economic dept a while ago, but forgot where i found the invoices (I remember I had to spend a lot of time then also....).....I think I had to log on the original user that signed bitbucket up. Gonna check that out. (He quit 3 months ago)....

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