Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

What support can Atlassian provide to Federal clients using Stash or JIRA on Amazon Gov Cloud?

Carl Hubscher
Carl Hubscher
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
September 18, 2015

What support can Atlassian provide to Federal clients using Stash or JIRA on Amazon Gov Cloud?   Have a Federal Agency interested in using Stash on Amazon Web Services Gov Cloud.  What kind of support is available from Atlassian for their Stash product.  Will they maintain it, keep it patched, etc.  Who will maintain keep the Linux OS patched?  Ideally, the Federal Client wants to use Atlassian Cloud service but need a Gov rated Cloud, is that possible?   Looking for answer as soon as possible.

Answer
Watch
Like Be the first to like this
624 views

1 answer

0 votes
Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
September 18, 2015

None.  Atlassian do not support clients running server directly.  They'll do support when you're stuck, but not run the system for you - you'll be responsible for upgrades, patches, backups, DR etc.  If you want Atlassian to run the services for you, then you need to adopt Atlassian Cloud on their platform.

Some Atlassian Experts / Partners will support you at any level you need though.

Reply

Suggest an answer

Log in or Sign up to answer
Bitbucket
Bitbucket
TAGS
AUG Leaders

Atlassian Community Events

    See all events